ABOUT OUR BUSINESS
MSB is an Insurance Underwriting Management Agency, specialising in providing administrative support to the small to medium brokerage. Established in 1989, MSB has been offering short-term insurance solutions to brokers all over South Africa since 2004.
SERVICES WE PROVIDE
The services we offer to our contracted brokers include producing commercial or agricultural insurance quotes within 24 hours, daily claim processing and follow-ups on a weekly basis, personalised policy schedules, emergency and roadside assistance, and more.
CLIENT TESTIMONIALS
"I really don’t know if I would have made it through this enquiry/amendment and quote without your assistance. You don’t know how much your assistance meant to me. Really. I really really appreciate it."
- Mari Momberg, Genfin (February 2020)
"Baie dankie vir uitstekende diens, die tyd van die middag – word waardeer."
- Phillip van Rensburg, Algoa Insurance Brokers
"I would like to extend my sincere appreciation to the incredible team of ladies at MSBIA Port Elizabeth.
As an independent broker, I rely heavily on your support—whether it’s for quotations, policy amendments, or day-to-day administrative tasks. Your responsiveness, professionalism, and willingness to assist—even after hours—are rare and deeply valued. Where else does one find service delivery of this standard? Truly exceptional.
A special word of thanks to Alida, the office manager, whose leadership is rooted in a solutions-driven mindset. Her ability to navigate challenges with calm efficiency is a testament to her strength and dedication.
The MSBIA ladies in Port Elizabeth exemplify excellence. You understand the true meaning of client service, and it shows in every interaction. I am genuinely blessed to work with such a committed and capable team.
Well done, ladies—and thank you for always going above and beyond."
- Anette Davis, Omara Insurance Consulting (Pty) Ltd
(June 2025)
"Thank you so much for your fast and great assistance, it is greatly appreciated and comforting to know that you have people, that will go beyond to assist you in any matter. You are a start as you don’t always get this awesome support."
- Eunice Ewers, Strata Insurance Brokers
"Ek wil uit my hart dankie sê vir elkeen by jul kantore vir die uitstekende diens. Sien uit om nog baie jare ‘n pad met jul te stap."
- Gwen Janse van Vuuren, Mantella Insurance Brokers
"Congratulations to the MSBIA team with their well deserved awards. It is only a well motivated, organised and committed organisation that can achieve an award of this status. 'LEARN, EARN, RETURN these are the 3 phases of life'. Keep the good work up."
- Johan Goosen (April 2019)
"Ek wil graag op die voorhand van die naweek net vir al die eise dames BAIE DANKIE sê vir julle uitstekende diens. Julle maak dit ‘n plesier om besigheid met julle te doen. Keep up the good work!"
- Tania Beech, Gert Goosen Brokers
"Ek wil net eers baie dankie se vir die lekker vloei van werk met julle. Dit is ongelooflik lekker en maklik om met julle besigheid te doen en die vriendelike staff maak dit net n plesier vir my."
- Marieke Leeuw, Integrated Financial Services (October 2020)
"I have been interacting with different members from MSBIA and the service I have received with regard to accuracy and turn around times have been impeccable. Please convey my appreciation to all the relevant people working behind the scenes where service usually goes unnoticed. I hope you go from strength to strength."
- Norma Newman, Dux Solutions
"Ek wou sommer net vir julle almal sê, baie dankie, baie dankie dat julle altyd so vinnig op ons eise reageer, ons kliënte se belange op die hart dra en altyd staat op gemaak kan word. Julle is stêrre. Dankie dat julle ons opdrukkerigheid verduur en steeds so vriendelik en profesioneel is. Julle verdien meer krediet as wat julle daagliks kry."
- Tania Eelders, GDL Financial Services (April 2019)